Our technician was polite, knowledgeable, hard-working, and
intelligent!
“After a plumbing company could not fix my leaking
problem and I learned that they do not use instruments except a camera for the sewer
system, I decided to call American Leak detection.
Emilio was the technician that came to my house. He is excellent, and I was very
impressed by his knowledge. He used his 'Thermo' and 'Moisture Content' meters and
found that the water leaks were coming from the toilet in a very short time. After
that, he checked my piping system's pressure to ensure that the toilet was the only
leak. Upon my request, Emilio removed the toilet and found that the flange was
broken. He cleaned up the area, covered the hole and put plastic on top and gave me
an estimate for replacing the new flange and installing the new toilet.
He was polite, knowledgeable, hard working, and intelligent. I thank him for finding
the source of the leak that other plumbing companies could not. I feel all plumbers
need to invest in instruments. How can a plumber start fixing things without knowing
where the source of the leak is? It shows they are just interested in making money
and not interested in taking care of customers. Next time I have water leak
problems, I will definitely call American Leak Detection and hope I get Emilio to
help me.”